At Peace Be With You Mobile Massage, appointment times are reserved exclusively for each client. Because we travel to you, last-minute cancellations directly impact scheduling, preparation, and travel time. To ensure fairness to all clients, we maintain the following policies:

• Cancellations made with less than 24 hours notice may be subject to a 50% fee of the scheduled service.

This helps cover the travel window and preparation time set aside for your appointment.

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No-Shows

If the therapist arrives at your location and you:

• are not home

• do not answer the door

• do not respond by text or phone

it will be considered a no-show, and 100% of the service fee will be charged.

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Late Arrivals

If you are running late, please notify the therapist as soon as possible.

• Session time may be shortened to stay on schedule
• Full session fee will still apply

This ensures the next client remains on time.

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Mobile Service Requirements

Clients are responsible for ensuring:

• safe, accessible entry to the home

• space adequate for a massage table

• suitable environment for treatment

• available parking

If the therapist determines the environment is inappropriate for treatment, the appointment may be cancelled and treated as a late cancellation.

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Illness & Health Conditions

If you are sick (fever, flu, contagious illness, etc.), please cancel or reschedule.

Preferably with 24 hours notice.

This protects all clients and the therapist.

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Weather Notice

In the event that weather conditions are unsafe for travel, appointments may need to be cancelled or rescheduled at the discretion of the therapist. Safety comes first.

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Questions?

If you have questions about this policy, please contact: